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THE CAREER RECORD

Marketing roots.
Systems thinking.

AI implementation, marketing, sales, and operations across manufacturing, hospitality, healthcare, and B2B software.

AI systems built around real business needsBrand & web from strategy to deliveryAdoption training, review, and continuous improvement22 tools created for FreeBrandTools.com

The Arc

The tools changed. The operating discipline did not.

The tools got smarter every generation. The job never changed: find the thing everyone does by hand, build the system that stops it, and get people to actually use it.

2020 to 2021

Automation workflows

B2B software: inbound funnels built around white papers, webinars and technical content, selling into technical buyers.

2021 to 2022

Data-driven fundraising

Healthcare: multi-channel donor campaigns for not-for-profit hospitals, where every campaign funded a real project rather than a metric.

2023 to 2025

Predictive dashboards and AI pricing

Hospitality: a self-built predictive sales dashboard across ten locations, and an AI pricing engine with humans in the loop making real menu decisions.

2025 to present

Company brains

Manufacturing: LLM-powered Company Brain systems that connect company knowledge, repeatable workflows, and employee training.

THE ROLES

Work history

Marketing & AI

Spectrum Killian

Mar 2025 to present

I lead marketing initiatives and the development of practical AI systems for a multi-location dental manufacturing business. My work connects brand standards, company knowledge, and repeatable workflows so teams can produce useful work with consistent review and approval.

  • Developed a centralized marketing function spanning brand, websites, collateral, and partner communications.
  • Built LLM-powered Company Brain systems with structured knowledge, reusable skills, workflow routing, and human review.
  • Lead AI implementation and employee enablement, from identifying useful applications to testing, rollout, and ongoing improvement.
  • Support partner onboarding with coordinated websites, branded materials, and communication workflows.
  • Bring marketing and AI teams together around consistent branding, practical quality checks, and work people can use.

VP of Sales & Marketing

L.O.V.E. Restaurant Group

May 2023 to Mar 2025

Joined as Marketing & Communications Manager in October 2022 and was promoted by the CEO to Vice President of Sales & Marketing in May 2023. The promotion followed a marketing plan, menu optimizer, sales dashboard, and pricing analysis that improved margins.

  • Oversaw a $32M restaurant portfolio during 15% annual growth.
  • Built a B2B catering sales program generating $3.5M in new revenue.
  • Managed a $1.12M marketing budget; increased online sales 25% at 4:1 return on advertising spend.
  • Led six field marketers and implemented HubSpot CRM, including migration, integrations, workflows, and training for more than 20 users.
  • Built sales dashboards, pricing tools, and repeatable marketing processes to support commercial decisions.

CONCURRENT VENTURE

Co-Founder · ProFreshional

Alongside my role at L.O.V.E. Restaurant Group, I co-founded ProFreshional, a client of L.O.V.E.

I co-authored The Pandemic Marketing Strategy: Leveraging Epidemiological Principles for Exponential Business Growth, which became the foundation of the venture.

Marketing & Communications Manager

BayCare Health Systems

Jun 2021 to Oct 2022

Marketing and communications for Morton Plant Mease Health Care Foundation, supporting hospital philanthropy and campaigns tied to capital, clinical, and patient-care priorities.

  • Co-managed a $2.5M marketing budget.
  • Led multichannel donor campaigns that supported a record $16M fundraising year.
  • Delivered a 25% increase in donor engagement and supported major-gift proposals for capital projects and specialized patient programs.
  • Produced the annual philanthropy report and North Bay impact report, and supported fundraising events.

Marketing Specialist

Checkpoint Technologies

Mar 2020 to Jun 2021

Enterprise B2B marketing for a quality-assurance and software-testing provider, where technical credibility mattered more than promotional language.

  • Reduced cost per lead 15% while increasing qualified leads 30%.
  • Built inbound funnels around white papers, webinars, and technical content, lifting brand visibility roughly 40%.
  • Supported sales efforts that secured eight new enterprise clients.
  • Automation workflows improved lead conversion 25%.

EDUCATION

University of South Florida

2020–2023

Master of Science
in Marketing

3.93 GPA
2016–2020

Bachelor of Science
in Marketing

3.70 GPA

Capability

What I do across the system

AI systems

Context architecture, routing, trust hierarchies, refusal-based guardrails, agent orchestration, evaluation and acceptance testing. I build with LLMs. I do not build the underlying models.

Enablement

Onboarding, training, documentation generated from observed confusion, and the change management that gets a system adopted.

Build and ship

Node build systems, static site generation, Cloudflare Pages, GitHub-connected deploys, CI quality gates, Next.js, React Native.

Brand and design

Full brand systems with measured contrast, token architectures, pattern libraries, and the collateral that runs on them.

Growth

Positioning, messaging, paid and organic acquisition, CRM architecture, partner and channel programs, pricing structures.

Leadership

Building a function from nothing, running a cross-functional team, and being the person other departments come to.

Key Achievements

Selected work. Tangible outcomes.

Selected examples of the businesses, tools, and teams I have helped build.

  • FreeBrandTools.com: 22 browser-based tools for branded business materials, with reusable brand kits.
  • Company Brain demo: a browsable, fictional-company system showing knowledge organization, reusable skills, agent workflows, and human approval.
  • AI learning library: published guides covering APIs and MCP, agents, context, guardrails, implementation, and adoption.
  • $3.5M in new B2B catering revenue from a program built at L.O.V.E. Restaurant Group.
  • 25% growth in online sales at 4:1 ROAS through the restaurant portfolio’s paid marketing strategy.
  • A record $16M fundraising year supported through healthcare marketing and communications.

HIDE IN PLAIN SIGHT

The part that matters
most to me.

Hide In Plain Sight helps students experiencing homelessness or instability pursue higher education. I was the second student accepted into the program and the first, with its support, to earn both a bachelor’s and a master’s degree.

I served on the board from 2020 to 2023, helping strengthen the brand, improve digital fundraising, and tell clearer stories about student impact. In 2023, I returned as the organization’s keynote speaker.

Watch the 2023 keynote
DJ Von Frank delivering his Hide In Plain Sight keynote
The community that helped me get here invited me back to tell the story.
The room I almost did not get to stand in+

In 2023 I stood at the podium as the keynote speaker for Hide In Plain Sight. I had also been the second student the program ever supported. I was telling the same story from the other side: from the student who needed help to the person invited back to show what that help had made possible.

During my junior year of high school, my mother and I moved between five homes in a single school year. It was an unsettled stretch, but I stayed focused on graduating early, earning good grades, and finding a path to college. I saved what I could, and college was still financially out of reach.

A connection through Black Diamond Eye Care eventually led me to Hide In Plain Sight. The program, and the people behind it, gave me scholarship support, mentorship, confidence, and help when an unexpected expense could have knocked the plan off course.

That is the “almost” in the title. Before the bachelor’s degree, the master’s degree, the board seat, and the keynote, there was no guarantee college would happen at all.

What the program is

Hide In Plain Sight helps students experiencing homelessness or housing instability pursue higher education. The name makes the argument: the students it serves are not always visibly in crisis. They are in classrooms, turning in assignments, while many people around them have no idea where they will sleep. That invisibility makes the need easy to miss, and easy to underfund.

I was the second student accepted into the program and the first, with its support, to earn both a bachelor’s and a master’s degree. The degrees matter less here than the structure of the help: it was specific, sustained, and designed to remove barriers over time. The program did not earn the degrees for me. It gave me room to keep moving forward.

The board years

I served on the board from 2020 to 2023, applying the same skills I use professionally: strengthening the brand, improving digital fundraising, and helping tell student-impact stories in ways donors could understand and act on. It is the only board seat I have held, and the work reinforced something I already believed: mission alone does not guarantee support. If a nonprofit cannot explain the need clearly, fewer people understand it, fewer donors act, and students feel the consequence.

Why the talk changed how I work

A keynote compresses the job I now do every week: take something complicated and personal, find its structure, and help a room understand it in twenty minutes. There is no second attempt and no document to explain what I meant afterward.

The talk clarified a principle that now guides how I build: wherever possible, create capability rather than dependency. Doing a task for someone helps once. Giving them a tool, a process, and the confidence to run it themselves can keep helping after you leave.

That was the shape of the support I received. Hide In Plain Sight did not earn the degrees for me. It removed barriers and gave me room to earn them. Every system on this site is designed with the same goal: the team should be able to run it without depending on me. The real test is month three, after the novelty fades and the system has to stand on its own.

The unglamorous sequel

Much of the enablement work I do now happens through regular working sessions: what changed, what to try, and where people got stuck. Those conversations keep implementation connected to the work people actually need to do.

Rollouts can lose momentum after launch. Regular working sessions surface questions early, make useful examples visible, and help employees keep building confidence with the system.

If your AI rollout has no recurring room where people can ask questions, share wins, and admit where they are stuck, you do not have a rollout. You have an announcement.