{
  "version": "2.2",
  "title": "Apex Instruments question register",
  "effective": "2026-09-01",
  "owner": "Operations Lead",
  "note": "Thirty questions the front door is allowed to ask. They are written once, reviewed once, and drawn from, so two people asking about the same gap get the same question with the same options. Nothing here is invented at the moment of asking.",
  "impactScale": [
    { "value": 5, "label": "Changes the whole piece", "line": "A different answer produces a different document, not a different sentence." },
    { "value": 4, "label": "Changes the structure", "line": "A different answer moves sections, cuts sections, or changes what leads." },
    { "value": 3, "label": "Changes the wording", "line": "A different answer changes register, length, or emphasis." }
  ],
  "notInRegister": {
    "dimension": "example",
    "line": "The rubric also looks for an example to write against, and there is no question here for it, because a file cannot be picked from a list of four. When that is the open gap the panel names the person to ask for the last piece instead of asking a question with no honest options."
  },
  "groups": [
    { "id": "audience", "label": "Who is reading", "resolves": "audience", "line": "The reader decides the register, the length, and what may be assumed." },
    { "id": "format", "label": "What gets delivered", "resolves": "format", "line": "The shape and the size, settled before the writing rather than after it." },
    { "id": "scope", "label": "What is in and out", "resolves": "scope", "line": "The edges. What the piece covers, and more usefully what it does not." },
    { "id": "source", "label": "Where the facts come from", "resolves": "source", "line": "The file the figures are read from, and what to do when it is silent." },
    { "id": "deadline", "label": "When it is needed", "resolves": "deadline", "line": "A date, what it is attached to, and what gives way when it is tight." },
    { "id": "approval", "label": "Who says yes", "resolves": "approval", "line": "The named approver and what they are actually checking." },
    { "id": "confidentiality", "label": "How far it may travel", "resolves": "confidentiality", "line": "Where it may go, whether anything in it is personal, and whether it may be forwarded." }
  ],
  "questions": [
    {
      "id": "AUD-01", "group": "audience", "resolves": "audience", "impact": 5,
      "impactNote": "A site manager, a buyer, and an owner read for three different things, so this decides what the piece is about.",
      "prompt": "Who is actually reading this?",
      "appliesTo": ["any"],
      "options": [
        { "id": "site-managers", "label": "Northlight Group site managers", "effect": "Written for Northlight Group site managers, who run a location day to day and read for what changes on their floor." },
        { "id": "purchasing", "label": "Purchasing and procurement contacts", "effect": "Written for purchasing contacts, who read for cost, terms, and what has to be re-approved." },
        { "id": "owners", "label": "Practice owners and principals", "effect": "Written for practice owners, who read for the decision and the money rather than the mechanics." },
        { "id": "account-managers", "label": "Apex account managers, internally", "effect": "Written for Apex account managers, who read it in order to explain it to somebody else." },
        { "id": "prospects", "label": "Prospects who have not bought yet", "effect": "Written for prospects, who need the plain description before any of the detail." }
      ]
    },
    {
      "id": "AUD-02", "group": "audience", "resolves": "audience", "impact": 4,
      "impactNote": "How much the reader already knows decides what has to be explained and what can be skipped.",
      "prompt": "How much do these readers already know?",
      "appliesTo": ["any"],
      "options": [
        { "id": "daily-users", "label": "They use the products every day", "effect": "Readers are existing customers who use Meridian every day, so product basics are assumed and only what changed is explained." },
        { "id": "know-company", "label": "They know Apex, not the product line", "effect": "Readers are existing partners who know Apex but not the product line, so each product is named and placed in one line before it is discussed." },
        { "id": "know-nothing", "label": "They know nothing about Apex", "effect": "Readers are prospects with no history with Apex, so the piece introduces the company in two sentences before anything else." },
        { "id": "mixed", "label": "Mixed, and it has to work for both", "effect": "Readers are a mixed group of existing customers and prospects, so the piece leads with the change and puts the background in a closing note." }
      ]
    },
    {
      "id": "AUD-03", "group": "audience", "resolves": "audience", "impact": 4,
      "impactNote": "What the reader has to do next decides where the ask sits and how many times it is repeated.",
      "prompt": "What does the reader have to do after reading it?",
      "appliesTo": ["any"],
      "options": [
        { "id": "nothing", "label": "Nothing, they only need to know", "effect": "The reader has to do nothing, so the piece ends with where to ask a question and makes no request." },
        { "id": "decide", "label": "Decide whether to change plans", "effect": "The reader has to decide whether to change plans, so both options are set out with the price of each and the date the decision is needed." },
        { "id": "pass-on", "label": "Pass it on to their own team", "effect": "The reader has to pass this to their own staff, so it is written to be forwarded without a covering note." },
        { "id": "reply", "label": "Reply with a number or a date", "effect": "The reader has to reply with a date, so the ask is in the first paragraph and repeated at the end." }
      ]
    },
    {
      "id": "AUD-04", "group": "audience", "resolves": "audience", "impact": 4,
      "impactNote": "A room and an inbox need different slides, and mixing the two produces a deck that fails at both.",
      "prompt": "Who is in the room when this is shown?",
      "appliesTo": ["deck", "report"],
      "options": [
        { "id": "leadership", "label": "Apex leadership only", "effect": "Presented to Apex leadership, so the numbers lead and the background is dropped." },
        { "id": "leadership-partner", "label": "Leadership and the partner together", "effect": "Presented to Apex leadership and the partner together, so nothing appears that has not already been shared with the partner." },
        { "id": "ops", "label": "The operations team", "effect": "Presented to the operations team, so it goes to the level of detail that changes what they do next week." },
        { "id": "sent", "label": "Nobody, it is sent not presented", "effect": "Sent to executives to read alone, so every slide has to stand without a speaker." }
      ]
    },
    {
      "id": "AUD-05", "group": "audience", "resolves": "audience", "impact": 3,
      "impactNote": "One version for everyone and a version each are different builds, and the second one has to be built as fields.",
      "prompt": "How many people get this, and is it the same for all of them?",
      "appliesTo": ["letter", "email", "announcement"],
      "options": [
        { "id": "one-partner", "label": "One partner, written to them", "effect": "Written to Northlight Group specifically and addressed to their site managers." },
        { "id": "all-one-version", "label": "Every partner, one version", "effect": "One version goes to all partners, so nothing partner specific appears anywhere in it." },
        { "id": "all-each", "label": "Every partner, a version each", "effect": "Each partner gets their own version, so the piece is built with the partner name and their terms as fields." },
        { "id": "internal", "label": "Internal only, no partner sees it", "effect": "Distributed to Apex staff only, so it may reference internal reasoning." }
      ]
    },

    {
      "id": "FMT-01", "group": "format", "resolves": "format", "impact": 5,
      "impactNote": "The deliverable decides everything downstream, from length to whether it can carry a table at all.",
      "prompt": "What is actually being delivered?",
      "appliesTo": ["any"],
      "options": [
        { "id": "letter", "label": "A one page letter", "effect": "Delivered as a one page letter in the Apex letter template." },
        { "id": "pdf", "label": "A two page PDF", "effect": "Delivered as a two page PDF, print ready at letter size." },
        { "id": "email", "label": "A short email", "effect": "Delivered as a short email, under 200 words, with a subject line." },
        { "id": "page", "label": "A web page", "effect": "Delivered as a single web page in the site template." },
        { "id": "deck", "label": "A ten slide deck", "effect": "Delivered as a 10 slide deck." }
      ]
    },
    {
      "id": "FMT-02", "group": "format", "resolves": "format", "impact": 4,
      "impactNote": "Length is the cheapest constraint to set and the most expensive one to change late.",
      "prompt": "How long should it be?",
      "appliesTo": ["any"],
      "options": [
        { "id": "shortest", "label": "As short as it can be", "effect": "Kept to one page, and anything that does not change the reader's decision is cut." },
        { "id": "one-page", "label": "One page", "effect": "One page exactly, so the detail has to be chosen rather than included." },
        { "id": "two-page", "label": "Two pages", "effect": "Two pages, with the second page carrying the detail and the tables." },
        { "id": "complete", "label": "Long enough to be complete", "effect": "No more than 900 words, which is a ceiling rather than a target." }
      ]
    },
    {
      "id": "FMT-03", "group": "format", "resolves": "format", "impact": 3,
      "impactNote": "Where it is read changes paragraph length, table width, and whether contact details have to be on the piece.",
      "prompt": "Where does it end up?",
      "appliesTo": ["any"],
      "options": [
        { "id": "printed", "label": "Printed and handed over", "effect": "Printed and handed over in person, so it has to read without a screen and carry the contact details on the piece." },
        { "id": "attached", "label": "Emailed as an attachment", "effect": "Emailed as a PDF attachment, so the first line has to work as a preview." },
        { "id": "posted", "label": "Posted on the site", "effect": "Published as a page on apexinstruments.example, so it has to stand on its own with no covering message." },
        { "id": "phone", "label": "Read on a phone", "effect": "Read on a phone, so paragraphs are short and no table is wider than three columns." }
      ]
    },
    {
      "id": "FMT-04", "group": "format", "resolves": "format", "impact": 4,
      "impactNote": "How the numbers appear decides whether a reader can check them, which decides whether they will trust them.",
      "prompt": "How should the numbers appear?",
      "appliesTo": ["report"],
      "options": [
        { "id": "table-only", "label": "A table and nothing else", "effect": "The numbers appear as one table, with no chart and no commentary between rows." },
        { "id": "table-readout", "label": "A table with a short read out", "effect": "The numbers appear as a table with a short read out above it saying what moved and why." },
        { "id": "charts", "label": "Charts, with the table underneath", "effect": "Each chart is followed by the table it was drawn from, so a reader can check it." },
        { "id": "prose", "label": "Prose, figures in the sentences", "effect": "Written as prose with the figures inside the sentences, and no table." }
      ]
    },
    {
      "id": "FMT-05", "group": "format", "resolves": "format", "impact": 3,
      "impactNote": "A deck that is spoken over and a deck that is read alone carry different amounts of text on the same slide.",
      "prompt": "How does the deck get used?",
      "appliesTo": ["deck"],
      "options": [
        { "id": "spoken", "label": "Spoken over, minimal slides", "effect": "Delivered as 10 slides carrying a headline and a figure each, with the argument in the speaker notes." },
        { "id": "read", "label": "Read alone, slides carry everything", "effect": "Delivered as a deck that is read alone, so every slide carries its own full sentence." },
        { "id": "both", "label": "Both, so it needs notes", "effect": "Delivered as a 10 slide deck plus speaker notes, so the same file works spoken and read." }
      ]
    },

    {
      "id": "SCP-01", "group": "scope", "resolves": "scope", "impact": 5,
      "impactNote": "The line between in and out is the difference between a piece that finishes and one that keeps growing.",
      "prompt": "What is in, and what is deliberately out?",
      "appliesTo": ["any"],
      "options": [
        { "id": "plans-only", "label": "Only the plan change, nothing else", "effect": "Limited to the plan change only. Product pricing, calibration, and training are out of scope." },
        { "id": "plans-prices", "label": "The plans and their prices", "effect": "Covers the plans and the price of each. Nothing about the Meridian line." },
        { "id": "everything-oct", "label": "Everything that changes on October 1", "effect": "Covers every change effective October 1, 2026, and nothing that takes effect later." },
        { "id": "one-product", "label": "One product only", "effect": "Limited to the Meridian Pro. Other products are out of scope even where the same change applies to them." }
      ]
    },
    {
      "id": "SCP-02", "group": "scope", "resolves": "scope", "impact": 5,
      "impactNote": "Naming the products or plans turns a general piece into one a reader can act on.",
      "prompt": "Which plans or products does this cover?",
      "appliesTo": ["any"],
      "options": [
        { "id": "care", "label": "Atlas Care only", "effect": "Covers Atlas Care only, at $89 per month." },
        { "id": "both-plans", "label": "Atlas Care and Atlas Care Plus", "effect": "Covers Atlas Care at $89 per month and Atlas Care Plus at $149 per month, side by side." },
        { "id": "meridian", "label": "The Meridian line", "effect": "Covers the Meridian line: Bench at $4,850, Pro at $7,900, and Field Kit at $1,240." },
        { "id": "services", "label": "Services, not products", "effect": "Covers calibration at $180 and on site training at $650 per day, not the instruments." }
      ]
    },
    {
      "id": "SCP-03", "group": "scope", "resolves": "scope", "impact": 4,
      "impactNote": "A period with no end date turns into whatever data was easiest to reach.",
      "prompt": "What period does it cover?",
      "appliesTo": ["report", "any"],
      "options": [
        { "id": "quarter", "label": "This quarter", "effect": "Covers this quarter only." },
        { "id": "twelve", "label": "The last twelve months", "effect": "Covers the last twelve months, with the same period a year earlier as the comparison." },
        { "id": "forward", "label": "From October 1 forward", "effect": "Covers what applies from October 1, 2026 forward, and nothing before that date." },
        { "id": "since-last", "label": "Since the last one of these", "effect": "Covers the period since the previous report, and names which report that was." }
      ]
    },
    {
      "id": "SCP-04", "group": "scope", "resolves": "scope", "impact": 4,
      "impactNote": "What must not be said is usually the thing that gets the draft sent back.",
      "prompt": "What must it not say?",
      "appliesTo": ["any"],
      "options": [
        { "id": "no-reason", "label": "Nothing about the reason for the change", "effect": "Does not include the reason for the change, which has not been agreed for external use." },
        { "id": "no-unsourced", "label": "No figure that is not in the source", "effect": "Does not include any figure that is not in the named source, and leaves a marked gap rather than estimating." },
        { "id": "no-comparison", "label": "No comparison with anyone else", "effect": "Does not compare Apex to any other supplier." },
        { "id": "nothing-off", "label": "Nothing is off limits", "effect": "Nothing is excluded, so the piece may use anything in the named source." }
      ]
    },
    {
      "id": "SCP-05", "group": "scope", "resolves": "scope", "impact": 3,
      "impactNote": "Exceptions either get a section or get left to a person, and deciding late means writing both.",
      "prompt": "How should it handle the exceptions?",
      "appliesTo": ["any"],
      "options": [
        { "id": "ignore", "label": "Leave them out", "effect": "Exceptions are left out. One general version, and the exceptions are handled by a person." },
        { "id": "name", "label": "Name them, do not explain them", "effect": "Exceptions are named in a closing line that points the reader at their account manager." },
        { "id": "cover", "label": "Cover them properly", "effect": "Exceptions are covered in their own section, with the condition for each one." }
      ]
    },

    {
      "id": "SRC-01", "group": "source", "resolves": "source", "impact": 5,
      "impactNote": "A named source turns the review into a read. An unnamed one turns it into a fact check.",
      "prompt": "Where do the figures come from?",
      "appliesTo": ["any"],
      "options": [
        { "id": "price-list", "label": "The approved price list", "effect": "Figures come from the approved price list effective October 1, 2026, and no other source." },
        { "id": "published-page", "label": "The current published page", "effect": "Figures come from the current published page on apexinstruments.example, read on the day of writing." },
        { "id": "attached", "label": "A file supplied with the request", "effect": "Figures come from the file supplied with this request, and any figure not in it is left as a marked gap." },
        { "id": "none", "label": "There are no figures", "effect": "The piece carries no figures at all, so there is nothing to source." }
      ]
    },
    {
      "id": "SRC-02", "group": "source", "resolves": "source", "impact": 4,
      "impactNote": "Two versions of the same list produce two correct documents that disagree.",
      "prompt": "Which version, and as of when?",
      "appliesTo": ["any"],
      "options": [
        { "id": "october", "label": "The version effective October 1, 2026", "effect": "Uses version 2026.10 of the price list, effective October 1, 2026." },
        { "id": "current", "label": "Whatever is current on the day", "effect": "Uses whatever version is current on the day of writing, and the piece states the version and date it used." },
        { "id": "partner-holds", "label": "The version the partner already has", "effect": "Uses the version the partner already holds, so the piece can be read alongside what is on their desk." },
        { "id": "unknown", "label": "Not settled yet", "effect": "The version is not settled, so the draft leaves every figure as a marked gap and names the person who has to fill them." }
      ]
    },
    {
      "id": "SRC-03", "group": "source", "resolves": "source", "impact": 4,
      "impactNote": "The rule for a silent source is what stops a plausible invention reaching a reader.",
      "prompt": "What happens where the source does not answer?",
      "appliesTo": ["any"],
      "options": [
        { "id": "gap", "label": "Leave a gap and flag it", "effect": "Where the source is silent the draft leaves a marked gap and lists what is missing at the end." },
        { "id": "nearest", "label": "Use the closest thing and say so", "effect": "Where the source is silent the draft uses the nearest published figure and says in line which one it used." },
        { "id": "stop", "label": "Stop and ask", "effect": "Where the source is silent the work stops and the question comes back before the draft continues." }
      ]
    },
    {
      "id": "SRC-04", "group": "source", "resolves": "source", "impact": 3,
      "impactNote": "Wording that is already approved is the cheapest wording there is, and rewriting it costs a second approval.",
      "prompt": "Is there wording that has already been approved?",
      "appliesTo": ["any"],
      "options": [
        { "id": "reuse", "label": "Yes, reuse it word for word", "effect": "Reuses the already approved wording for the change word for word, so nothing has to be approved twice." },
        { "id": "rewrite", "label": "Yes, but it may be rewritten", "effect": "Prior approved wording exists and may be rewritten, as long as the meaning does not move." },
        { "id": "first", "label": "No, this is the first time", "effect": "No prior wording exists, so this draft becomes the wording that everything later reuses." }
      ]
    },

    {
      "id": "DUE-01", "group": "deadline", "resolves": "deadline", "impact": 5,
      "impactNote": "The date decides how much can be attempted, which decides what the piece is.",
      "prompt": "When is it needed?",
      "appliesTo": ["any"],
      "options": [
        { "id": "friday", "label": "By end of day Friday", "effect": "Needed by end of day Friday." },
        { "id": "monday", "label": "By Monday morning", "effect": "Needed by next Monday morning." },
        { "id": "two-weeks", "label": "Within two weeks", "effect": "Needed by September 23, 2026, which is two weeks out." },
        { "id": "before-oct", "label": "Before October 1", "effect": "Needed before October 1, 2026, which is the date the change takes effect." }
      ]
    },
    {
      "id": "DUE-02", "group": "deadline", "resolves": "deadline", "impact": 4,
      "impactNote": "A meeting wants a readable draft. A send date wants a finished, approved piece. They are not the same job.",
      "prompt": "What is the deadline attached to?",
      "appliesTo": ["any"],
      "options": [
        { "id": "meeting", "label": "A meeting", "effect": "The deadline is a meeting, so a readable draft beats a finished one." },
        { "id": "send", "label": "A send date", "effect": "The deadline is a send date, so the piece has to be final and approved by then, not merely drafted." },
        { "id": "effective", "label": "The date the change takes effect", "effect": "The deadline is set by the effective date of the change, October 1, 2026, and readers need it before that." },
        { "id": "backlog", "label": "Nothing, it is a backlog item", "effect": "There is no external deadline. This sits in the backlog and waits behind dated work." }
      ]
    },
    {
      "id": "DUE-03", "group": "deadline", "resolves": "deadline", "impact": 3,
      "impactNote": "One round and three rounds are written differently. A one round draft is written to be sent.",
      "prompt": "How many rounds is there time for?",
      "appliesTo": ["any"],
      "options": [
        { "id": "one", "label": "One draft, then it goes", "effect": "There is time for one draft only, so it is written to be sent rather than to be commented on." },
        { "id": "two", "label": "A draft and one revision", "effect": "There is time for a draft by Wednesday and one revision before Friday." },
        { "id": "many", "label": "As many as it needs", "effect": "There is no round limit, so the first draft can be deliberately rough and wide." }
      ]
    },
    {
      "id": "DUE-04", "group": "deadline", "resolves": "deadline", "impact": 3,
      "impactNote": "Deciding in advance what gives way is what stops the deadline being met by quietly dropping the wrong thing.",
      "prompt": "If it gets tight, what gives way?",
      "appliesTo": ["any"],
      "options": [
        { "id": "length", "label": "The length", "effect": "If time runs short the length gives way and the piece ships shorter." },
        { "id": "polish", "label": "The polish", "effect": "If time runs short the design gives way and the piece ships in plain house format." },
        { "id": "scope-gives", "label": "The scope", "effect": "If time runs short the scope gives way, the first section ships on the date, and the rest follows." },
        { "id": "date-gives", "label": "The date", "effect": "Nothing gives way except the date, which may move by two days if it has to." }
      ]
    },

    {
      "id": "APR-01", "group": "approval", "resolves": "approval", "impact": 5,
      "impactNote": "A draft with no named approver waits. Naming one at the start is the difference between a day and a week.",
      "prompt": "Who says yes?",
      "appliesTo": ["any"],
      "options": [
        { "id": "coo", "label": "Dana Whitfield, COO", "effect": "Approved by Dana Whitfield, COO, before it goes anywhere." },
        { "id": "ops", "label": "Morgan Reyes, Operations Lead", "effect": "Approved by Morgan Reyes, Operations Lead." },
        { "id": "marketing", "label": "Sami Torres, Marketing Lead", "effect": "Approved by Sami Torres, Marketing Lead." },
        { "id": "self", "label": "Nobody, the requester sends it", "effect": "No approval needed. The requester sends it." }
      ]
    },
    {
      "id": "APR-02", "group": "approval", "resolves": "approval", "impact": 3,
      "impactNote": "A review that arrives after the approval re-opens the approval, which costs the whole round again.",
      "prompt": "Who has to see it before the approver does?",
      "appliesTo": ["any"],
      "options": [
        { "id": "am", "label": "The account manager for the partner", "effect": "Jordan Vale, Account Manager, reviews it for partner accuracy before it reaches the approver." },
        { "id": "compliance", "label": "A compliance read", "effect": "A compliance read happens before approval, and any wording it changes is not re-opened afterwards." },
        { "id": "nobody", "label": "Nobody", "effect": "It goes straight to the approver with no intermediate review." }
      ]
    },
    {
      "id": "APR-03", "group": "approval", "resolves": "approval", "impact": 4,
      "impactNote": "What the approver is checking decides what the draft has to carry with it, and a draft that does not carry it comes back.",
      "prompt": "What is the approver actually checking?",
      "appliesTo": ["any"],
      "options": [
        { "id": "figures", "label": "The figures", "effect": "The approver is checking the figures against the source, so every figure carries its source line." },
        { "id": "tone", "label": "The tone", "effect": "The approver is checking tone and how it will land, so the draft comes with the two riskiest sentences marked." },
        { "id": "allowed", "label": "That it is allowed to go out at all", "effect": "The approver is checking that this may be said externally at all, so anything uncertain is marked rather than smoothed over." },
        { "id": "everything", "label": "Everything", "effect": "The approver is checking figures, tone, and whether it may go out, so the draft carries a source line for every figure and the risky sentences marked." }
      ]
    },
    {
      "id": "APR-04", "group": "approval", "resolves": "approval", "impact": 3,
      "impactNote": "The rule for a silent approver is what keeps the deadline honest instead of turning it into a guess.",
      "prompt": "What happens if the approver does not answer in time?",
      "appliesTo": ["any"],
      "options": [
        { "id": "waits", "label": "It waits", "effect": "If approval does not arrive the piece waits. Nothing goes out unapproved." },
        { "id": "reduced", "label": "A reduced version goes out", "effect": "If approval does not arrive by the deadline a reduced version with no figures goes out, and the full version follows." },
        { "id": "escalate", "label": "It escalates", "effect": "If approval does not arrive by the deadline it escalates to Dana Whitfield, COO." }
      ]
    },

    {
      "id": "CNF-01", "group": "confidentiality", "resolves": "confidentiality", "impact": 5,
      "impactNote": "How far it may travel decides what may be quoted, where the file may live, and whether it can be published at all.",
      "prompt": "How far may this travel?",
      "appliesTo": ["any"],
      "options": [
        { "id": "public", "label": "Public", "effect": "Public. It may be published on the site and forwarded anywhere." },
        { "id": "partner", "label": "Partner facing", "effect": "Partner facing. It may go to partners and may not be published." },
        { "id": "internal", "label": "Internal only", "effect": "Internal only. It does not leave Apex and it is not forwarded to partners." },
        { "id": "restricted", "label": "Restricted", "effect": "Restricted. Named recipients only, and it is not forwarded at all." }
      ]
    },
    {
      "id": "CNF-02", "group": "confidentiality", "resolves": "confidentiality", "impact": 5,
      "impactNote": "Personal material changes the handling of the whole piece, not one line of it, and finding out late means a rewrite.",
      "prompt": "Does it contain anything personal or regulated?",
      "appliesTo": ["any"],
      "options": [
        { "id": "no", "label": "No, none of it", "effect": "Contains nothing personal or regulated, so no redaction step is needed." },
        { "id": "contacts", "label": "Yes, contact details", "effect": "Contains contact details, so names and direct contact details are redacted before it leaves the named recipients." },
        { "id": "records", "label": "Yes, individual records", "effect": "Contains individual records, so it is handled as personal and regulated: no names, no direct contact details, and nothing quoted back on request." },
        { "id": "unsure", "label": "Not sure", "effect": "Whether it contains personal material is not settled, so it is handled as if it does until somebody confirms otherwise." }
      ]
    },
    {
      "id": "CNF-03", "group": "confidentiality", "resolves": "confidentiality", "impact": 3,
      "impactNote": "A piece written to be forwarded and one written not to be carry different content, not a different footer.",
      "prompt": "May the reader forward it?",
      "appliesTo": ["any"],
      "options": [
        { "id": "yes", "label": "Yes, that is the point", "effect": "The reader is expected to forward it, so it carries no internal reasoning and no unpublished figures." },
        { "id": "own-team", "label": "To their own team only", "effect": "The reader may forward it inside their own organisation and no further, and the piece says so on it." },
        { "id": "no-forward", "label": "No", "effect": "Do not forward. The piece says so at the top and names the recipients it was written for." }
      ]
    }
  ]
}