Apex Instruments builds the Meridian line in Tampa and services every unit from the same floor it shipped from. Partners get named people, published turnaround times, and a certificate they can show an auditor.
Order desk and support, Mon to Fri, 7 am to 7 pm ET. Saturday 9 am to 1 pm ET for Atlas Care Plus sites.
Apex Service Center, Dock B, 400 Meridian Way, Suite 200, Tampa, FL 33602. Include the ticket number from your portal.
Three instruments, two service plans, and one way to order. Everything a partner site needs on one fold.
Measured across every calibration job in the first half of 2026.
Buy probes and reference blocks once. They fit the bench, the Pro, and the Field Kit.
Every partner has three direct lines and a 30-day review on the calendar before the first order ships.
Run a Meridian against your current station before you decide.
The people who build your unit are the people who calibrate it. Certificates are posted to your portal the day a unit ships.
Figures are measured quarterly and published on the service levels sheet your account manager sends with every welcome kit.
Benchtop measurement station. 0 to 300 mm range, 1 µm resolution, 14 kg.
Motorized twin-column station. 0 to 600 mm range, 0.5 µm resolution, 22 kg.
Handheld unit with transit case. 0 to 150 mm range, 5 µm resolution, 1.8 kg with case.
Every unit ships with a calibration certificate, a reference block, and a 12-month calibration reminder in your portal. Probes, blocks, and data leads fit all three.
Transit case $220. Column stand $340. Precision probe $185. Reference block set $260. Field battery pack $95. Full list in the Meridian catalog.
Atlas Care fits a single site with one or two stations and room to wait 5 business days on a repair.
Atlas Care Plus fits multi-site partners, high-volume stations, and any site where a unit out of service stops the day.
Plans bill monthly per site and can be changed at any renewal. Calibration outside a plan is $180 per unit. On-site training outside a plan is $650 per day.
Call, email, or use the portal. Quotes come back within one business day and hold for 30 days.
Your account manager confirms ship-to sites, portal users, and whether Atlas Care or Care Plus fits.
Units ship from Tampa within 5 business days, or 2 on priority, each with its certificate.
Operations schedules a calibration baseline, then a 30-day review with your team.
Net 30 for approved partner accounts. Quotes hold 30 days. Ground shipping included on orders over $5,000 in the continental United States.