Dear {{first_name}},
Most teams put off calibration because the instrument is gone too long. We changed that. Starting October 1, every Meridian Pro that reaches our bench is calibrated, certified, and on its way back within 3 business days. The certificate ships in the case and is attached to your confirmation email, so your records are complete the day it arrives.
Because {{practice_name}} is a partner account, the partner rate applies, and if you are on Atlas Care Plus you can request a loaner while yours is out. There is nothing to sign. Book a slot, ship the instrument in the case it came in, and we handle the rest.
If you would rather talk it through, call me directly. I can also schedule the pickup for you and add it to your Atlas Care record.
Thank you for the work you do with Meridian. We want it to stay accurate.
PS Scan to book your calibration slot. The link carries your code, so the slot is held for {{practice_name}} and nobody else.